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FILING A COMPLAINT/PLEADINGS

Schedule of Availability               :  Monday to Friday 
                                                    8:00AM – 5:00PM without noon break 
Who may avail of the service     : Complainant – any member of the studentry, faculty or Staff; 
                                                   Appeal for reconsideration – party adversely affected by a decision from the Board of Discipline 
What are the requirements       : A. Complaint 
                                                     1.    Endorsement Letter1 from the Dean  
                                                     2.    Complaint letter that contains the following:   
                                                            a.    Full name and course/designation of the complainant; 
                                                            b.    Full name and course/designation of the respondent; 
                                                            c.    Substance of the charges (a narration of the relevant and material facts which shows  the acts                                                                  or omissions allegedly committed) 
                                                            d.    Full name and course/designation of the witness; 
                                                  B. Appeal for Reconsideration 
                                                     1. Letter of Appeal to the Board of Discipline 
Duration                                : Filing of Complaint                              - 10 minutes 
                                               Filing of Appeal for Reconsideration     - 2 minutes 
 
HOW TO AVAIL OF THE SERVICE: 
Steps
Applicant/Client Activity
Service Provider Activity
Duration of Activity
Person In Charge
Fees
Forms
1. 
File the complaint along with the requirements needed
Receive the complaint letter and forward the same to the BOD Chair 
 
3 minutes
 
Ms. Emily
Toledo
 
 
None
 
 
 
2. 
Submit oneself for initial interview
Conduct initial interview 
 
5 minutes
Mr. Jorge A.
Basilisco
 
None
OSAform-007
 
 
3.
Receive the receiving copy of the complaint and wait for the schedule of hearing
 
Issue the receiving copy to the complainant
 
 
2 minutes
 
Ms. Emily
Toledo
 
 
None
 
OSAform-008
 
FILING OF APPEAL FOR RECONSIDERATION:
 
Steps
Applicant/Client Activity
Service Provider Activity
Duration of Activity
Person In Charge
Fees
Forms
1. 
File the appeal for reconsideration to the BOD secretary
Receive the letter of appeal and issue the receiving copy 
 
2 minutes
 
Ms. Emily
Toledo
 
 
None
 
1 A letter made and issued by the School Dean to elevate the case handled to the Board of Discipline for further action and consideration.  

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