GOVPH

Steps

Applicant/Client Activity

Service Provider Activity

Duration of Activity

Person In Charge

Fees

Forms

Output from the Service Provider

1

Fills out the Appointment

Form

Guides how to fill out the form

5 minutes

Counselor/ Assistant

None

Appointment Form

Taught client how to fill out the form

2

Gives the form to the Counselor

Receives and checks the form

2 minutes 

Counselor

None

Appointment Form

Form received and checked

3

Gets interviewed

Conducts interview

15-20 minutes

Counselor

None

Routine Interview Form

Interview conducted

4

Receives the Certificate of Counseling

Issues Certificate of  Counseling

1 minute

Counselor

None

Certificate of Counseling

Certificate of Counseling issued

Steps

Applicant/Client Activity

Service Provider Activity

Duration of Activity

Person In Charge

Fees

Forms

Output from the Service Provider

1

Fills out the Appointment

Form

Guides how to fill out the form

5 minutes

Counselor/ Assistant

None

Appointment Form

Taught client how to fill out the form

2

Gives the form to the Counselor/Assistant

Receives and checks the form

2 minutes

Counselor/ Assistant

None

Appointment Form

Form received and checked

3

Fills out the Shifting Form

Guides how to fill out the form

5 minutes

Counselor/ Assistant

None

Shifting Form

Taught client how to fill out the form

4

Gets interviewed by the Counselor

Conducts interview

20 minutes

Counselor

None

Shifting Form

Interview conducted

5

Proceeds to the OfficerDept. Chairman concerned for approval

Reads, checks and signs the form

5 minutes

Dept. Chairman

None

Shifting Form

Form read, checked and signed

6

Cutsoff the form and give a copy to the Registrar’s Office

Receives, checks  the form

5 minutes

Registrar

None

Shifting Form

Form read, checked

7

Gives the signed copy to the Counselor

Receives the signed Form

2 minutes

Counselor/ Assistant

None

Shifting Form

Form received

Steps

Applicant/Client Activity

Service Provider Activity

Duration of Activity

Person In Charge

Fees

Forms

Output from the Service Provider

1

Fills out the Appointment

Form

Guides how to fill out the form

5 minutes

Counselor/ Assistant

None

Appointment Form

Taught client how to fill out the form

2

Gives the form to the Counselor/Assistant

Receives and checks the form

2 minutes

Counselor/ Assistant

None

Appointment Form

Form received and checked

3

Fills out the Exit Interview

Form

Guides how to fill out the form

5 minutes

Counselor/ Assistant

None

Exit Interview Form

Taught client how to fill out the form

4

Gets  interviewed

Conducts interview

5-15 minutes

Counselor/ Assistant

None

Session Summary

Interview conducted

Steps

Applicant/Client Activity

Service Provider Activity

Duration of Activity

Person In Charge

Fees

Forms

Output from the Service Provider

1

Fills out the Consultation

Form

Guides how to fill out the form

5 minutes

Counselor/ Assistant

None

Consultation Form

Taught client how to fill out the form

2

Gives the form to the Counselor/Assistant

Receives and checks the form

2 minutes

Counselor/ Assistant

None

Appointment Form

Form received and checked

3

Start of the consultation to be led by the counselor

Conducts consultation 

20 minutes 

Counselor

None

Consultation Form

Session

Summary

Consultation conducted