The Role of Work Motivation in the Performance of Foundation University Support Personnel
Abstract
This study aimed to identify the role of work motivation in the performance of Foundation University (FU) support personnel. The researcher applied the descriptive-correlational research design. A total of 97 support personnel, with regular status at FU, were chosen as the study’s respondents. A standardized questionnaire for the performance of the support personnel and a validated one for their motivation were utilized. Weighted mean and Spearman’s Rank Order Correlation Coefficients were used as statistical tools. The results of the study revealed that the extent of the support personnel’s extrinsic motivation is “high” while their intrinsic motivation is “very high.” It was also discovered that the support personnel’s performance “exceeds expectations,” particularly in the following areas: quantity of work, quality of work, job knowledge, work relationships, work skills, and time record. In terms of extension work, the personnel’s performance is classified as “meeting expectations.” Furthermore, the data showed that there is a significant relationship between the support personnel’s extrinsic motivation and their level of performance in terms of quality of work, and also between their intrinsic motivation and their level of performance in terms of work quantity and work quality.
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